1. General Terms
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Description
Acceptance of Terms
User agrees to terms while accessing or transacting through the website.
Eligibility
Users must be legally capable of entering into contracts (e.g., 18+ age requirement).
Account Responsibility
Users are responsible for maintaining the confidentiality of login credentials.
Modification of Terms
Website reserves right to modify/update terms anytime without prior notice.
2. Payment Gateway & Transaction Terms
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Description
Accepted Payment Methods
Credit/Debit Cards, Net Banking, UPI, Wallets, EMI, BNPL etc.
Payment Confirmation
Order/booking is confirmed only upon successful payment receipt.
Transaction Security
Payments processed via SSL encrypted gateway as per PCI-DSS compliance.
Failed/Declined Transaction
The site is not responsible for failed transactions due to user bank issues.
Currency
All pricing and payments processed in specified currency (e.g., INR/USD).
Convenience Charges
Gateway or processing fees may be applied and displayed at checkout.
Chargeback Policy
Unauthorized transactions may be disputed via issuing bank; documentation required.
Fraud Monitoring
Suspicious transactions may be cancelled or kept on hold for verification.
3. Order/Booking, Fulfilment & Service Delivery
• Booking availability subject to seat/room allotment.
• Final itinerary subject to airline/hotel confirmation.
• Travel documents/tickets shared post payment validation.
• Customer must provide valid passport, visa details etc.
4. Cancellation, Refunds & Returns
• Cancellation charges based on supplier policies & travel date proximity.
• No refund for no-show or last-minute cancellation unless specified.
• Non-refundable bookings (promo offers, last minute deals, visa fees).
• Refund amount may vary due to airline/agent deductions.