Convergent Platforms Ltd. (“the Company”) operates a Business-to-Business (B2B) travel technology platform that enables registered travel agents, partners, and corporate clients to access and book travel-related services including flights, hotels, visas, transportation, insurance, and related services.

By accessing or using the platform, users acknowledge and agree to the terms outlined in this Data Privacy Policy.

1. Collection of Personal Data
The Company may collect and process personal data necessary to facilitate travel bookings and related services. This may include, but is not limited to:

• Passenger name, date of birth, nationality, and gender
• Passport and identification details
• Contact information such as email and phone number
• Travel itinerary and booking details
• Payment transaction details where applicable

Such information may be collected directly from registered B2B partners, agents, or through integrated travel service providers.

2. Purpose of Data Processing
Personal data is processed strictly for the following purposes:

• Processing travel reservations and ticket issuance
• Facilitating visa applications and related services
• Processing payments and fraud prevention
• Compliance with regulatory and airline requirements
• Customer support and operational communications

3. Data Sharing with Third Parties
In order to provide travel services, the Company may share relevant personal data with third-party service providers including but not limited to:

• Airlines and Global Distribution Systems (GDS)
• Hotels and accommodation providers
• Visa processing agencies and embassies
• Payment gateway providers
• Government authorities where legally required

All such data sharing is limited to information necessary for completing the travel transaction.

4. Responsibility of B2B Partners
Registered travel agents and partners using the platform are responsible for:

• Obtaining appropriate consent from travellers before submitting personal data to the platform
• Ensuring the accuracy of information provided
• Complying with applicable data protection laws and regulations

The Company shall not be responsible for any misuse or unauthorized submission of personal data by its partners.

5. Data Security
The Company implements appropriate technical and organizational measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access control, and secure infrastructure practices.

6. Data Retention
Personal data will be retained only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory requirements.

7. Limitation of Liability
While the Company maintains reasonable security measures, it shall not be held liable for unauthorized access or breaches resulting from circumstances beyond its control, including cyber-attacks, system failures, or actions of third-party service providers.

8. Policy Updates
The Company reserves the right to modify this Data Privacy Policy at any time. Updated versions will be published on the platform and continued use of the platform will constitute acceptance of the updated terms.